Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Contact Information – such as your name, email address, and phone number, submitted via our contact forms, booking inquiries, or newsletter signups.
• Booking Details – such as travel dates or stay preferences, if submitted through our site or integrated tools.
• Technical Information – including your IP address, browser type, device type, and pages visited, collected via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to your questions or requests
• Manage and confirm bookings or inquiries
• Send occasional updates, promotions, or newsletters (if you’ve opted in)
• Analyze site usage and improve our website and services

We only use your data when we have a lawful basis to do so, such as your consent or our legitimate interest in operating and improving our business.

3. Cookies and Tracking Technologies

We use cookies and similar technologies for basic functionality and analytics, including:

• Google Analytics to understand site traffic and usage
• Facebook Pixel to measure marketing effectiveness

Cookies help us personalize content and improve your experience. You can disable cookies at any time through your browser settings.

4. Third-Party Services

We may use trusted third-party services to provide features and manage our operations. These may include:

• Google Analytics (analytics and tracking)
• Mailchimp (email marketing)
• Airbnb, Lodgify, or other booking platforms (booking widgets or calendars)

These third parties may collect data in accordance with their own privacy policies. We encourage you to review their terms directly.

5. Data Sharing

We do not sell or rent your personal information to third parties.

Your data may be shared only with trusted service providers who help us operate our business—such as email platforms, hosting services, or analytics tools—and only for the purposes described in this policy.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes described above or to comply with legal obligations. You may request deletion of your personal data at any time.

7. Your Rights (GDPR/UK/EU Compliance)

If you are located in the EU, UK, or other regions with data protection laws, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent at any time for processing based on consent

To exercise your rights, please contact us at help@homehop.com. We will respond within 30 days.

8. Contact Information

If you have any questions about this Privacy Policy or wish to make a data request, please contact us:

Homehop
Email: help@homehop.com
Phone: +1 (216) 777-5648